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Field notes on staying on-call.
Guides on escalation, rotations, and incident response — for engineering teams, MSPs, healthcare, and families.
Engineering
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Sep 11, 2026
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6 min read
Why Push, SMS, and Voice Calls Need to Work Together for Critical Alerts
Push notifications die silently on Do Not Disturb, dead batteries, and bad signal. The fix isn't a better push notification — it's not depending on just one channel.
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Engineering
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Sep 5, 2026
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5 min read
Why "Repeating Until Acknowledged" Beats a Single Push Notification
A phone on silent will happily eat a single push notification without a trace. Repeating, escalating alerts are what actually close that gap.
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Engineering
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Aug 21, 2026
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6 min read
Webhook-Based Alerting: Connecting Prometheus and Grafana Without an Integration Project
Most monitoring tools already speak webhook. The "integration" is usually just pointing them at the right URL.
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