Connect your RMM or monitoring stack to PingParrot via webhook or API, and route pages to the right on-call technician with repeating alerts and automatic escalation — at a flat rate that doesn't punish you for adding clients or seats.
Per-seat pricing scales badly across technicians
PagerDuty and OpsGenie charge per user. For an MSP with a rotating bench of technicians, that adds up fast. PingParrot charges a flat rate per pager slot.
Alerts get missed after hours
Email-only monitoring alerts get buried. PingParrot pushes a repeating, high-priority notification that keeps alerting until a technician acknowledges it.
On-call rotations live in a spreadsheet or a group chat
PingParrot replaces the shared spreadsheet with a live schedule your team can see, with one-tap shift overrides for sick days and vacations.
Enterprise tools assume one big internal team, not many clients
PingParrot's free tier — 3 pagers, every feature — makes it practical to run a dedicated organization per client rather than paying enterprise per-seat rates across all of them.
Per-seat costs compound fast when you're staffing a rotation across many technicians or clients.
| PingParrot | PagerDuty | OpsGenie | |
|---|---|---|---|
| Free tier | 3 pagers, all features | Very limited — 1 user | Up to 5 users, limited features |
| Starting price | CA$8/pager/month | From ~CA$29/user/month | From ~CA$12/user/month |
| Pricing model | Flat per pager slot | Per user | Per user |
| Self-serve signup | |||
| Webhook / REST API intake | |||
| On-call scheduling | |||
| Escalation policies | |||
| Contract required | No — month to month | Annual on higher plans | Annual on some plans |
All prices in CAD. Competitor pricing sourced from public pages (originally in USD, converted at ~1.37) and may have changed. See our full PagerDuty and OpsGenie comparisons for details.
PingParrot doesn't bundle multiple clients under one account today. Most MSPs instead run a separate PingParrot organization per client — since the free tier covers 3 pagers with every feature, this costs nothing for smaller engagements, and scales client-by-client as accounts grow.
Per-client isolation
Each client's schedules, escalation policies, and page history stay separate — no risk of one client's alerts reaching another's team.
Free for smaller clients
3 pagers with every feature included, free forever. Plenty for a small client's after-hours monitoring rotation.
Volume pricing available
Managing many client organizations or a large technician bench? Contact us for volume and invoice billing.
Repeating Until Acknowledged
A page keeps alerting every few minutes until a technician acknowledges it. No after-hours alert silently missed.
Escalation Policies
Define who gets paged if the first technician doesn't respond within N minutes. Chain multiple fallback recipients.
On-Call Scheduling with Overrides
Create recurring rotations. Any team member can claim "Cover Now" to pick up a shift or hand it off.
REST API & Webhooks
Connect any RMM or monitoring tool via a simple HTTP POST — no dedicated integration engineer required.
SMS & Email Fallback
If push delivery fails, the page is delivered to SMS or email automatically so nothing gets missed.
Full Delivery Audit Log
Every page shows who was notified, when, via what channel, and when they acknowledged — useful for client reporting.
Mobile Apps for iOS & Android
Technicians get pages on the phone they already carry, with high-priority delivery that bypasses Do Not Disturb.
Maintenance Windows
Suppress non-critical pages during planned client maintenance without disabling the whole rotation.
Can I manage multiple clients with PingParrot?
PingParrot is organized around one team per account. Most MSPs run a separate PingParrot organization per client — since the free tier covers 3 pagers with every feature, this is often free for smaller client engagements.
Does PingParrot integrate with our RMM or monitoring tools?
Yes, via REST API or generic webhook — PingParrot works with any monitoring or RMM tool that can send an HTTP request, including Nagios, Zabbix, Uptime Robot, and custom scripts.
Is there volume pricing for MSPs managing many technicians or clients?
Yes — contact us. We offer volume discount pricing and invoice billing for larger deployments.
3 pagers free forever. No sales call, no contract.