DevOps & SRE

On-call alerting built for engineers.
Not enterprise procurement.

Point Prometheus Alertmanager or Grafana at PingParrot's webhook receiver and firing alerts page your on-call rotation directly — repeating until acknowledged, escalating if not. Self-serve setup, no sales call required.

Why engineering teams look past the "enterprise" incident tools

Per-user pricing punishes team growth

PagerDuty and OpsGenie charge per user, so adding your 6th or 10th engineer to the rotation gets progressively more expensive. PingParrot charges a flat rate per pager slot.

Sales calls to get started

Splunk On-Call and xMatters often gate signup behind a demo or quote request. PingParrot is self-serve — create an account and start paging in minutes.

Free tiers are trial-limited or feature-capped

Most competitors' free tiers expire or lock out escalation policies and the API. PingParrot's free tier — 3 pagers, every feature — never expires.

Monitoring integration should be a webhook, not a project

PingParrot accepts a plain HTTP POST from Prometheus Alertmanager, Grafana, or any monitoring tool — no dedicated integration engineer required.

How PingParrot compares for engineering teams

The rows that matter most when you're paying out of an engineering budget, not a procurement line item.

PingParrot PagerDuty OpsGenie
Free tier 3 pagers, all features Very limited — 1 user Up to 5 users, limited features
Starting price CA$8/pager/month From ~CA$29/user/month From ~CA$12/user/month
Self-serve signup
Native webhook intake
On-call scheduling
Escalation policies
REST API
Contract required No — month to month Annual on higher plans Annual on some plans

All prices in CAD. Competitor pricing sourced from public pages (originally in USD, converted at ~1.37) and may have changed. See our full PagerDuty and OpsGenie comparisons for details.

Wire it into your existing stack

No agent to install. If it can make an HTTP request, it can page PingParrot.

Prometheus Alertmanager

Route firing alerts straight to PingParrot via a webhook receiver — no agent needed. →

Grafana Alerting

Add PingParrot as a webhook contact point so firing alerts page your on-call rotation. →

Any Monitoring Tool

REST API and generic webhook receiver for Nagios, Zabbix, custom scripts, and CI/CD pipelines. →

Features that matter during an incident

Repeating Until Acknowledged

A page keeps alerting every few minutes until someone acknowledges it. No 2am alert silently missed.

Escalation Policies

Define who gets paged if the first on-call engineer doesn't respond within N minutes. Chain multiple fallback recipients.

On-Call Scheduling with Overrides

Create recurring rotations. Any team member can claim "Cover Now" to pick up a shift or hand it off.

REST API & Webhooks

Trigger pages from any script, CI/CD pipeline, or monitoring tool with a simple HTTP POST and JSON payload.

iOS Critical Alerts & Android Alarm Delivery

High-priority pages bypass silent mode and Do Not Disturb, so an incident reaches you even at 3am.

Full Delivery Audit Log

Every page shows who was notified, when, via what channel, and when they acknowledged — useful for postmortems.

Email Fallback

If push delivery fails, the page is delivered to email automatically with a one-click acknowledge link.

Maintenance Windows

Suppress non-critical pages during planned deploys or maintenance without disabling the whole rotation.

Common questions from engineering teams

Does PingParrot integrate with Prometheus Alertmanager?

Yes. Point Alertmanager's webhook_configs at PingParrot's webhook receiver and firing alerts page your on-call rotation directly, with severity mapped to page priority.

Can I page based on Grafana alerts?

Yes. Grafana's alerting engine supports webhook contact points — configure one to point at PingParrot and firing alerts trigger a page with repeating notifications until acknowledged.

Is there a free tier for small engineering teams?

Yes. 3 pagers with every feature — on-call scheduling, escalation policies, REST API, webhooks — free forever, no credit card required.

How is PingParrot different from PagerDuty or OpsGenie for a growing team?

Same core mechanics — escalation policies, on-call schedules, repeating alerts — at a flat per-pager rate with no per-user minimums or annual contract, and self-serve signup instead of a sales process.

Wire up your first alert in minutes

3 pagers free forever. No sales call, no contract.

IT & MSP Alerting → Pricing → All Features → vs PagerDuty → Back to PingParrot →