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Critical alert paging for modern teams

Alerts that repeat until someone answers.

PingParrot sends push notifications to your on-call team and keeps repeating until the page is acknowledged — because critical alerts can't wait.

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Push Email SMS Voice
30-day money-back guarantee — no questions asked
PingParrot rating on PeerPush

3 free

pagers, forever

30s

default repeat

<1s

notification delay

100%

delivery rate

iOS App Store Google Play
Apple Critical Alerts Entitlement — breaks through silent mode & Do Not Disturb
Live Pages
2 CRITICAL
Critical Repeating every 30s

Production DB down — all services affected

2 of 4 recipients notified · 2 minutes ago

#4
repeats
Acknowledged

API latency spike on checkout service

✓ Sarah M. acknowledged · 4 min ago

High Just sent

Disk usage at 94% on web-server-01

3 recipients · broadcast · moments ago

Next repeat in 0:28 14 pages sent today

Calling Sam M.…

Voice escalation · after 3rd retry

How it works

Three steps from alert to acknowledgement.

Step 01

Send a Page

Trigger an alert from the web app, mobile app, or via our REST API from any monitoring tool.

Step 02

Team Gets Notified

Recipients get a push notification instantly, an email with the page details, and an SMS if enabled. Push keeps repeating until someone responds.

Step 03

Acknowledge & Resolve

A team member acknowledges from the mobile app or directly via the link in the email — the page stops repeating immediately. Full audit trail recorded.

Integrations

Plays well with the tools you already use.

Slack and Microsoft Teams are natively supported — no middleware, no Zapier account required. Trigger pages from any monitoring tool via webhook or our REST API, reach Jira, Zendesk, Salesforce, and thousands more through Zapier or Make, and sync your on-call schedule straight to Google Calendar.

#

Slack

Native
T

Microsoft Teams

Native

Grafana

Webhook

Prometheus

Webhook

Datadog

Webhook
Z

Zabbix

Webhook

Jira

via Zapier

Zendesk

via Zapier
SF

Salesforce

via Zapier

Zapier

Bridge

Google Calendar

Calendar feed

+ anything else

Generic webhook / API
No missed alerts — guaranteed

Push. Email. SMS. Voice.
Every page, every channel.

Most tools send one notification and hope for the best. PingParrot stacks four delivery channels and keeps repeating until someone confirms they're on it.

Push — repeats until acknowledged

Fires instantly and repeats on your interval — every 30 seconds by default — until someone taps Acknowledge. On iOS, critical and high priority pages carry Apple Critical Alerts Entitlement — they play at full volume through silent mode and Do Not Disturb.

Email — automatically on every page

Every page sends an email with a PAGE: [Priority] subject so it cuts through inbox noise. Sent once — never repeated — so your inbox doesn't flood. Can be disabled per pager in their profile.

SMS — the one that gets through silence

For responders who can't always be staring at their phone, SMS ensures the page lands as a text. Works independently of app push — carrier signal alone is enough. Part of the SMS & Voice add-on, +CA$4/pager/month on top of the standard rate.

Voice — calls and reads the alert aloud

If a page still hasn't been acknowledged after a configurable number of retries, PingParrot calls the pager and speaks the alert — press 1 to acknowledge right from the call. Harder to sleep through than a push notification. Same SMS & Voice add-on, no extra charge.

Push notification #4 repeat

PingParrot · Critical

Production DB down — all services affected

Repeating every 30s · 2 min ago

+ always
Email sent once

From: [email protected]

To: [email protected]

Subject: PAGE: [Critical] Production DB down

Production DB down — all services affected. Please acknowledge.

+ SMS pagers
SMS · SMS & Voice add-on sent once
PAGE: [Critical] Production DB down — all services affected

PingParrot · Canada long code

+ still unacknowledged
Voice call · SMS & Voice add-on after 3rd retry

"This is PingParrot with a critical priority alert…"

"…press 1 to acknowledge."

Speaking now…
Visual on-call scheduling

See who's covering, at a glance.

No more cross-referencing a spreadsheet to figure out who's on call Tuesday. PingParrot's calendar shows every rotation color-coded by person, for the whole week.

Aug 31 – Sep 6

Backend Rotation

M

31

T

1

W

2

T

3

F

4

S

5

S

6

Sam

8am–4pm

Sam

8am–4pm

Priya

4pm–12am

Priya

4pm–12am

Priya

4pm–12am

Devon*

12am–8am

Lena

12am–8am

* override — covering for Priya

Any rotation pattern

Weekly, bi-weekly, or any custom interval — recurring shifts expand automatically onto the calendar so you always see the real dates, not just "repeats weekly."

Overrides shown clearly

When someone covers a shift with "Cover Now," it shows up distinctly on the calendar — so it's always obvious who's actually on call versus who was originally scheduled.

Syncs to your calendar app

Every schedule has an iCal feed — subscribe once in Google or Apple Calendar and your shifts stay up to date automatically, no copy-pasting dates.

Everything your on-call team needs

Built for reliability — because downtime doesn't wait.

2:47

Tuesday, August 26

🚨 PingParrot now

Production DB down

All services affected — tap to acknowledge

4th attempt — still ringing

Locked, silenced, Do Not Disturb on — a critical page still breaks through.

Persistent Repeating Alerts

Pages repeat at your configured interval — every 30 seconds, every minute — until acknowledged.

Escalation Policies

Multi-step chains fire automatically when a page goes unacknowledged: the engineer, then their backup, then the team.

On-Call Scheduling

Rotations on any interval, synced live to Google and Apple Calendar. Cover a shift on the fly, no admin required.

Native iOS & Android Apps

Deliver pages instantly, even backgrounded or killed. Acknowledge directly from the notification.

REST API Integration

Trigger pages from Grafana, Prometheus, or any monitoring tool with API key auth. No SDK required.

Email Fallback Delivery

Falls back to email automatically when push isn't available — acknowledge directly from the email.

Full Audit Trail

Every page, delivery attempt, and acknowledgement logged with timestamps.

Outgoing Webhooks

Fire on page events — sent, acknowledged, escalated — into Slack, Teams, or any HTTP endpoint.

Maintenance Windows

Suppress alerts during planned downtime, org-wide or per group. Logged, not lost.

Simple, honest pricing

Start free. Pay only as your team grows. No hidden fees.

Starter

$0 /month

Free forever. No credit card required.

  • 3 pagers included
  • Unlimited pages sent
  • Repeating alerts until acknowledged
  • On-Call Schedules & Overrides
  • Escalation Policies
  • iOS & Android apps
  • Email fallback delivery
  • REST API & outgoing webhooks
  • Full audit trail & logs
Get Started Free
Most Popular

Team

$8 /pager/month

First 3 pagers always free. Add SMS & Voice for +$4/pager/month.

  • Everything in Starter
  • Unlimited additional pagers
  • Pay only for what you use
  • Scale up or down any time
  • Priority support
  • SMS & Voice add-on — text plus phone call escalation on every page (+$4/pager/month)
3 pagersFree
+4 standard pagers4 × $8 = $32/mo
+1 SMS/Voice-enabled pager1 × $12 = $12/mo
Total for 8 pagers (1 with SMS/Voice)$44/mo
Start Free, Scale Up

Enterprise

Custom

Tailored for large teams & organisations.

  • Everything in Team
  • Volume discount pricing
  • Dedicated onboarding & setup
  • SLA & uptime commitment
  • Invoice billing available
  • Priority technical support
Contact Us
30-day money-back guarantee — no questions asked

All plans include every feature. Billing is month-to-month. Cancel any time.

See what you'd actually save

Drag the slider to match your team size.

PagerDuty (Business, billed annually)

10 users × $41/user/mo

$410/mo

PingParrot

10 pagers (3 free + 7 × $8)

$56/mo

You save $354/month.

Compare PingParrot vs PagerDuty in detail →

Built for teams that can't miss a thing

From small DevOps shops to large enterprise operations.

DevOps & SRE Teams

Your Grafana alert fires at 2 am — PingParrot pages the on-call engineer via push and email instantly, then keeps repeating every 30 seconds until they acknowledge. No more silent incidents.

IT Operations

A security alert or hardware failure hits your monitoring tool — a single API call pages the right tech, with push, email, and an escalation chain that automatically loops in the next person if they don't respond.

Facilities & Operations

Technicians aren't always staring at their phones. SMS and voice call escalation ensure an equipment alarm or building issue still reaches them as a text or phone call — no app required, no alert missed because push didn't fire.

Managed IT Providers

Run a separate on-call rotation and escalation policy per client, all from one account. When a client's monitoring tool fires, PingParrot pages exactly the right technician — never mixed up between accounts.

FAQ

Frequently asked questions

Still unsure? Talk to us — a real engineer answers.

What is PingParrot?

PingParrot is an on-call paging and alert escalation platform. It sends push notifications to your team and keeps repeating until the alert is acknowledged, so critical incidents are never missed.

How does on-call scheduling work?

You create a schedule with named time windows assigned to team members. Entries can repeat on any interval — weekly, biweekly, every 5 weeks, or any custom rotation. When a page is sent to a schedule, PingParrot automatically pages whoever is on call at that moment.

What are escalation policies?

Escalation policies define a chain of contacts to notify if a page goes unacknowledged. For example, page the on-call engineer first, then the team lead after 10 minutes, then the whole group after 20 minutes.

Is PingParrot a PagerDuty alternative?

Yes. PingParrot offers on-call scheduling, escalation policies, push notifications, and a REST API at a fraction of the cost — with a generous free tier that includes 3 pagers at no charge.

Is there a free plan?

Yes. The Starter plan is free and includes 3 pagers, on-call schedules, escalation policies, email fallback, webhooks, and full REST API access. No credit card required.

Does PingParrot have a mobile app?

Yes. PingParrot has native iOS and Android apps. You can receive pages, acknowledge alerts, view on-call schedules, and cover shifts directly from your phone.

Ready to stop missing critical alerts?

Set up your team in minutes. No credit card required.

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Not just for on-call teams

Also built for families & elder care

The same alerts that wake up an on-call engineer at 2am can reach a kid whose phone is on silent, or confirm your mom took her medication — repeating and escalating to another family member until someone actually responds.

See PingParrot for Families
Family Circle
Confirmed

Mom — did you take your afternoon medication?

✓ Acknowledged 2 min ago

Repeating Phone on silent

Pickup moved to 4:30 — call if you can't make it

Sent to Jake · not yet seen

No response in 15 min → auto-escalates to Sarah